Customer Service

HOW CAN WE HELP YOU TODAY?


CUSTOMER CARE

We want you to have a great shopping experience on our site, and are happy to answer any questions you have about our products. Reach us at:
Customer Care
Monday - Friday
8am - 5pm PST

You can also get in touch by filling out the form below. We will get back to you within 24 hours. Please fill in all fields with an *.

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SHIPPING & RETURNS

Shipping Costs and Restrictions
DO YOU OFFER FREE SHIPPING?
No, we do not offer free shipping at this time.
DO YOU OFFER EXPEDITED SHIPPING?
No, we do not offer expedited shipping at this time.
CAN I FIND THESE PRODUCTS LOCALLY
Unfortunately, no. These products are only available online.
DO YOU SHIP INTERNATIONALLY?
For orders outside of the United States, please contact your Regional Program Director at [email protected]. She will gladly help take your order.
SHIPPING TIMING
Standard shipping takes 5-7 business days. From our distribution center in Dallas, TX, customers in central and eastern states can expect delivery in about 5 business days. If you live in the western U.S. or outlying areas, expect about 7 business days for your package to arrive. We do not deliver on weekends.
 
All orders placed after 10am Pacific time will ship the following business day. Business days are Monday through Friday, except major holidays.
 
If a product with embroidery is ordered, the above shipping times do not include the time needed for embroidery.

RETURN & POLICY

At Cherokee4DAISY, your satisfaction is our goal. If you are unsatisfied with your purchase, you may return it for any reason within 30 days of purchase date. We cannot accept returns of items that have been worn, altered, or damaged by the purchaser. To be eligible for return, items must be in original condition and packaging, with all tags and labels intact as shipped. Items must be clean and in original condition.
 
Shipping and handling costs are not refundable.
 
To assure proper credit, all returns are subject to inspection upon receipt.
 
Mail the item(s) you would like to return with your receipt to the return address below. Ship via insured mail or carrier. Return shipping cost and original shipping and handling are not refundable unless the item is manufacturer defective when shipped.
 
We do not handle exchanges. Once we receive the original returned item, we will credit your card. In the meantime, you can reorder what you need at any time by ordering online.
 
The return address is:
9800 De Soto Avenue,
Chatsworth, CA 91311
Attn: Returns Department

How to contact us

Check out our Contact Us page for contact details.

How to return a product to us

At Megan's Scrubs our goal is your satisfaction. If you are unsatisfied with your purchase, it may be returned for any reason within 30 days of purchase. You can visit our location(s) to exchange or return your item(s) or return by mail.

Understandably, we cannot accept returns of items that are worn, altered, laundered, embroidered, screen printed or damaged by the purchaser. Items should be in original condition and packaging with all tags and labels as shipped. Footwear must be clean and in original condition. Please try on your shoes on a clean, dry surface to avoid discoloration to the white soles.

Shipping and handling costs are not refundable.

To assure proper credit, all returns are subject to inspection upon receipt.

There are two ways to return an item:

1) Bring it to our store(s) with your receipt:
9800 Desoto Ave..
Chatsworth1, CA 91311


2) Mail it with your receipt by using the return shipping information provided here. Ship via insured mail or carrier. Return shipping cost and original shipping and handling are not refundable unless item is manufacturer defective when shipped. If you would like to make an exchange, please refer to the sizing charts to assure proper fit and note "exchange" on the return label.
9800 Desoto Ave..
Chatsworth1, CA 91311